1. 10% deduction if cancelled before 15 days prior to arrival date.
  2. 50% deduction if booking cancelled before 7 days prior to arrival date.
  3. No refund if cancelled before 3 days prior to arrival.


  1. For confirmation of booking, 30% advance as token money on package/tariff.
  2. Booking confirmation will be addressed accordingly within with details viz. advance payment deposit, tariff plan or package availed and balance payable.
  3. Booking will be considered invalid if amount less than 30% deposited or transferred to our account.


  1. Luxury tax 10%, vat 5% on food & 12.5% on beverages and room service charge 10% extra.
  2. The amount paid for the room does not include charges for optional services and facilities (such as room service, additional food/beverages/snacks ordered from menu, heaters, mini bar, discothèque, travel charges or telephone calls). These will be charged at the time of check-out.
  3. Apple Hotels & Resorts Pvt Ltd. will not take responsibility of payments by guests involving third parties like taxi services, adventure services, photography or any other services beyond our discretion.

General Terms

  1. Apple Hotels & Resorts Pvt Ltd. reserves the right of admission.
  2. It is mandatory for guests to present valid photo identification at the time of check-in. A driving license, voter ID card or passport will be considered as a valid photo ID.
  3. Accommodation can be denied to guests posing as a ‘couple’ if suitable proof of identification is not presented at check-in.
  4. Only permissible/ legal intoxicants allowed. We strongly recommend guests for not indulging in illegal ways of intoxication and refrain from such activities.
  5. Shouting, screaming, playing loud music or creating disturbance of such nature is highly forbidden. We would not appreciate any such nuisance.
  6. It is our duty to provide best services to our guests along with an expectation from fellow travelers & guests to maintain decorum, peace and abide by local customs and law of the land.
  7. The meal plans will depend on your selected package or booking.
  8. The primary guest checking in to the hotel must be at least 18 years of age. Children must accompany their valid guardians.
  9. The inclusion of ‘extra bed’ with a booking is facilitated with a mattress with complete bedding as an extra bed.
  10. Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 12 Noon and the standard check-out time is 11 AM.
  11. Guests are requested to take personal care & responsibility for their expensive belongings, cash, debit/credit cards, digital equipment or jewellery.
  12. Guests are not allowed to carry and consume their eatable bought from outside within the hotel premises.
  13. Cooking is not allowed in the rooms.
  14. Ironing / Washing clothes if not allowed.
  15. The guests are responsible for any damage to the property and shall have to pay the compensation for the same.
  16. Rooms / Packages once booked with are not transferable to third party at any cost.
  17. Circumstances beyond our capacity to control like natural calamities, riots, accidents, road blocks or any other issues of same nature, Apple Hotels & resorts do not bear any responsibility and advices guests to update themselves for all such reasons.
  18. All services, issues, disputes and legality subject to Manali jurisdiction only.

*Utilizing Our Services Means You Agree To Our Terms.